Our Customer's Comments
Why Choose Sanderson Ford?
- Happy customers in sales and service
- Large inventory - Better selection
- State's largest parts department - no waiting when needed
- 80 air conditioned service bays
- No waiting maintenance in our on-site QuickLane Facility
- 50's style StarLiner Diner for your convenience
See what our customers say -
Sales- This is the second vehicle that I purchased at Don Sanderson and it will not be the last. Tony Friedly is an honest, hard working and well informed sales person.NO BS, no trickery. Just straight talking information. Thank him for me.
Service- Great service department!
Sales- The online contact and follow through by Larry Haidek was excellent. My wife and I had a very good relationship with him. We contacted him several times after our purchase, he answered our questions and solved some problems.
Sun City West, AZ
Sales- Great experience which was a first for us when purchasing a vehicle. Thank you. Will certainly come back to Sanderson Ford.
Sales- GR Stillwell is perhaps the best salesman we have ever dealt with.
Sales- Fred was fantastic! I am in the process of starting my own business and will be using my Transit to transport customers. I took three months to make a decision on a vehicle that was right for me. Fred never pressured me, was VERY patient and was always quick to answer my questions and offer suggestions. The reason I bought my vehicle 1000 miles away from my home in Tennessee is because of the level of customer care I received from Fred. My vehicle arrived in Tennessee as promised and on time. I am completely satisfied and will be calling Fred in the future when it's time for a new van. Thank you, John Rohr
Sales- Best car buying experience I've ever had and I've been through this process at least a dozen times prior. I'd recommend Sanderson Ford to anyone -
Service- I bought my Escape used from a Ford dealer in Wickenburg. I want to keep the vehicle in great condition. To me, that means bringing it to the people that know Ford service in and out. Great service at this facility!
Sales- Jerry Becker, John Pratt and Scott Sharp were a pleasure to talk to. I never felt any pressure when selecting my truck. When I drove off in my new vehicle I felt like I had been treated fairly and had gotten a good deal. It was actually fun wheeling and dealing with Mr. Pratt.
Sales- This was by far the best experience my wife and I have ever had buying a truck or car. Thanks again the Donithans
Sales- We purchased a 2007 Lincoln MKX from Don Sanderson Ford which is what we traded in. It too was a great experience. We are certain that any future car purchases will be at Don Sanderson Ford. The salesperson and managers (and all others at the dealership) were courteous and friendly.
Sales- My family has purchased over 30 Ford vehicles with Don Sanderson Ford over the past 35 years and have had outstanding quality and service throughout the years.
Service- I am a Ford man for many years starting in 1958, and will be for as long as I can drive . I have A 1994 F250 4WL Truck, A 2006 Fusion, And a Tarus Sho. All are in very good shape and have been service by a Ford Dealer ship as long as I have Owned them. Great automobiles
Service- Excellent Service. Treated like I like to be treated. No recommendations for better sevice. Well satisfied.
Sales- Tim Tanner is a fantastic Sales rep; he did not pressure me in any way and he was very respectful.
Service- The Serviceman, John is excellent; he service my truck at another dealership that closed (pioneer). The Serviceman prior to John's arrival didn't listen to me. I had complained about my driver seat motor 2 plus times while I was less than 15000 miles. His response was "it sounds like a motor working". I told him it didn't sound like the passenger side. Well I mention it to John this last visit; now it's fixed. John listen and provided service needed.
Sales- Our experience went quite well & was a smooth sale. We would very much refer Sanderson ford to our friends & family. Everyone in the fleet department treated us with a smile & great customer service & we look foward to our next visit. Thank you for a great job,well done!
Sales- Hello, I found Larry Haidek to be very courteous, flexible and knowledgeable about the whole process; from the features of the vehicle to the purchase process. I appreciated the ease he made of the Friends & Family X plan process. Andrew Kimmerle was very knowledgeable about the financing process as well and explained everything in detail. It has been over 14 years since I purchased a new vehicle and this experience was very pleasant and comfortable. Thank you to everyone that took part in putting me in a vehicle I had only dreamed about 10 months ago! Sincerely, J. R. Proud owner of a 2012 Ford Explorer
Sales- Les and Mitch were very helpful and polite. Less needs to learn how to start the heavy duty by remote. LOL He had a challange getting the remote to get the truck started. I made two new friends with Les and Mitch. I felt good when I drove my new F350 King Ranch Lariat off the lot. NICE truck.
Sales- Outstanding. We would recommend Scott Sharp and dealer management to our friends and family. And we have done so. The whole experience was not high pressure (important to a z-plan buyer!) and made our car buying experience enjoyable. The vehicle we picked out is the vehicle for us and has everything we need.
Sun City, AZ
Sales- Every thing was great and my sales person Larry Haidek was super. I would tell anyone that is looking for a vehicle to go to Sanderson Ford and ask to speak with Larry.
Sales- We had previously purchased Ford products in other parts of this country and found that our experience with Don Sanderson Ford and Florin Nichitean was nothing less than exceptional. Not only would I recommend Don Sanderson Ford, I would specifically recommend Florin.
Sales- One of the best car buying experiences (and I've bought a lot of cars) ever. I had looked at other, nearer, Ford dealers and was put off by the high pressure circus atmosphere. Sanderson Ford has a great reputation in the area for their 'good neighbor' public policies and they supported my impression of them by their friendly, businesslike and efficient handling of my purchase.
Sales- The sales and finance staff was extremely helpful in getting the vehicle I was looking for the day I arrived at the dealership. Even after driving away with the vehicle, there were some items that I needed adressed from the finanance department and the staff went above and beyond to provide that for me. Look forward to my next vehicle from Sanderson.
Sales- The saleman was great he made buying my new 2012 mustang very easy and took the time to show me how sync worked and set up my phone for handsfree talking ! I will tell all my friends about how Sanderson Ford was a pleasure to deal with!!
Sales- Everything went very smoothly throught-out the process. My sales rep was very patient and helpful with having the loan finalized by my credit union.
Service- Vehicle was brought in for routine service, a recall, and body work. The routine service was handled without a problem and completely to my satisfaction. The body work was eventually handled to my satisfaction, but I had 2 problems related to the body work. A Cat tube came apart while driving home from the dealership on the day I picked up the vehicle. The alignment of the hood and fender related to the body work was poor. Somebody missed the quality control check because it was pretty obvious. I took the truck back the next day. The service advisor, body shop advisor and body shop foreman all looked at my truck and assured me that it would be taken care of. They did and everything was corrected that same day. The main reason I brought my truck to Sanderson for the body work was that I expected I would get my truck repaired to its factory condition. It finally was to my satisfaction.... I was just surprised to have both a mechanical failure and less than expected quality the first time on the body work. That didn't quite meet up to what I think is Sanderson's service level.
Sales- Jerry Becker was an excellent salesman that gave me every consideration and courtesy during the process and made me feel extremely unpressured making the trade.
Sales- Overall excellent. The Ford experience was awesone due to the fleet salesman Dave Harris. Super job. Sanderson Ford is lucky to have him.
Sales- Hi GR, Following up to our phone call earlier today, I just want to thank-you again for all you did to make this purchase possible. Your initial upfront, no fluff, communication regarding the overall process for purchasing “what I wanted” were very much appreciated. The overall timelines you provided where as described. Your thoughtfulness around updates was perfect and especially the one where you were going on vacation. While you were out, Tim, Brian and Dave were nothing short of Gentlemen and their professionalism and kindness were greatly appreciated. The car is great but the journey to get there is what matters most to me. Thanks for everything you did to take care of me and please share my feedback with Tim, Brian and Dave. Thank-you and Kind Regards, Juan
Sales- The entire staff at Don Sanderson Ford was very welcoming and professional. They were able to effectively cater yo my needs and many requests for information during the time of my ordering and delivery. Follow-up after delivery was great. I would definitely recommend them to anyone looking to purchase a Ford vehicle.
Service- Our family has purchased approx. 2 dozen Ford products through the A/Z plan over the years. This was the first time anyone has reviewed the Multi-point inspection with me (and the vehicle is brand new). Usually we just find it on the dash. As a retired Ford/Jaguar Market Manager (service) this is very beneficial to owners, not to mention it also increases service business. Congratulations to Don Sanderson's Quick Lane staff for a job well done.
Sales- A friend told me about Don Sanderson Ford and the salesperson she has used for years GR Stillwell. He made the entire process seem like I was visiting an old friend. No pressure, no stress, just fun, exciting, and quite relaxing. Had all the answers to every question I asked. He made my deal happen the way I wanted it to. Never once did he say anything negative. Because of his extensive experience and knowledge my new truck buying experience was most enjoyable and I will definitely come back and I will tell antone about my great experience. I'm very pleased.
Sales- We were probably in a hurry to get back to Prescott and that led to the lack of information regarding usage of the SYNC feature. We live in Yuma so it would not be convenient to go back. We also did not talk about service as we will be having it serviced in Yuma. We were very pleased with our dealings with both our salesperson and everyone at Sanderson. We are incredibly pleased with the truck. We have been looking for a truck for about 3 months throughout Arizona and Colorado and did not find either a truck we liked coupled with a dealer that would match USAA pricing as it was intended. We found both a truck and an honest match of price at Sanderson.
Service- Service staff was very helpful and showed they were concerned that I was satisfied with the service.
Sales- I'm completely satisfied with the new 2011 Ford Escape. The personnel at Don Sanderson were honest and straight forward. Jason Lopez was my salesperson.
Sales- Don Sanderson Ford is fantastic! My salesman, Joe Preston, is awesome. We've purchased 4 vehicles from him and Sanderson Ford in the last 14 months.
Landmark Management Group
Service- Very good service. Dan the service writer did a great job.
Sales- Don Sanderson Ford is what all dealerships should be like. It is always a pleasant experience at Don Sanderson. I use the same sales rep every time- Mike Gilbert.
Service- I always just drop it off and pick it up later in the day. The staff is excellent.
Sales- I am glad that Mitch was our sales rep. Thank You!
Sales- I found my salesperson to be one of the most professional individuals I have ever dealt with. He was honest, straight forward, and someone that I knew in the first 10 minutes I could truct him with my purchase.
Sales- Mike Miller, our salesman was great. Found us our Focus when we had little time in AZ. Got us through sale smoothly.
Gross Point Woods, MI.
Sales- Scott was a great help in finding the right truck and helping me understand the financing options available with no pressure or BS. I would definitely advise friends and family to consider Ford, Sanderson, and Scott for their next vehicle purchase.
Service- I always bring my Ford into the dealership. My son also does. He has a Fusion.
Sales- From the moment entering your property, my experience with Sanderson Ford was exceptional. I felt welcomed with no pressure being placed on me to make a decision. Sanderson had the vehicle I was looking for and made my purchase a wonderful experience. I congratulate Sanderson Ford for having such a wonderful dealership and providing an experienced staff.
Sales- Great experience. Went very smoothly.
Sales- Larry was superb. We came back to him for our 2nd purchase (we bought an F-150 from him in 2004). Thank you for all your help Larry! You made this deal easy.
Sales- GR Stillwell was very professional and assisted us with every step of our purchase. We've purchased vehicles from him before and he is very helpful and we trust his judgement.
Sales- Joe Preston was wonderful as our sales person. We loved him!
Sales- This was the best dealer for any purchase I've ever made. Great group of people to deal with for my purchase. This dealer was on a whole different level from any other dealer. Very friendly and relaxed purchase. From sales, sales managers, and general manager. VERY IMPRESSED!! This should be the model for which all others are measured. As for the car, WOW! You guys at Ford should be very proud of what you have done. The car and the dealer are heads and tails above the rest. Needless to say this purchase and dealer are something I am very happy with. Go FORD and SANDERSON FORD. You guys rock.
Sales- GR Stillwell is excellent!
Service- Sanderson Ford is the best. I wouldn't trust anyone else with purchasing or servicing my vehicles.
Sales- Very pleasant, non stressful experience, Thank You! Larry was great!
Service- Very good, wish you had longer hours on Saturday.
Sales- Everyone at Sanderson Ford was very friendly and pleasant to deal with. Florin Nichitean went out of his way to get everything right with my purchase.
Sales- Jason Lopez is an excellent sales person!
Sales- Everyone at Sanderson Ford was very friendly and pleasant to deal with. Florin Nichitean went out of his way to get everything right with my purchase.
Sales- Everything was great.
Sales- Mr. Tom West is an excellent sales representative. He inspired me to purchase my new American car- 2011 Ford Fusion Hybrid! Mr. West deserves recognitions (pay raise and promotion) from Ford Company! Ford Company may consider providing optional back window stickers for the new car owners with the information of "WE ARE PROUD TO BUY AMERICAN CARS"! I prefer to have an American flag attached at the back window when a new car is delivered. This should be an option for Ford customers. We must encourage more fuel efficient American cars! So far, I have not seen a second Ford Fusion Hybrid on the streets within the Phoenix Metro areas. It appears the 2012 Ford Fusion Hybrid is doing better on the fuel efficiency compared to the 2011 model. I should have waited a few more weeks to buy a 2012...
Service- You're the reason I bought the Mercury when I traded my 2000 Crown Vic. Great cars, great Quick Lane service. Keep up the good work.
Service- Bought the truck at Power Ford in Scottsdale.... Do NOT like service department there.... Sanderson has taken good care of 5 different Fords for us. We really like their service.
Sales-Les Wrenn is absolutely the best! Made me feel at home and helped me through the entire process. Thank you.
Sales- Mitch was excellent.
Sales- Mike is an excellent salesperson. We liked his personality, integrity, and patience with us. If in the future we need another vehicle we will certainly go to Mike again.
Sales- Jerry Becker was great. No pressure. Very satisfied with car and dealership.
Service- We have been purchasing our vehicles here since 1999, and always have superior service and respect. We are customers for life.
Sales- The process was first rate. As I had 2 trade vehicles and was looking for a specific new vehicle the process took several days. Never any pressure, no haggling over price or trade values, just a fair deal and everyone took the time to find the truck set up exactly the way I wanted it.
Service- Fast and efficient.
Sales- Sanderson is still the best. Tom West is the tops.
Sun City West, AZ
Sales- Wish there were more time to go over the vehicle. Overall experience was positive.
Sales- My family and myself have dealt with Don Sanderson Ford for over 35 years, purchased over 20 cars and trucks, and have nothing but excellent treatment and service in those years.
Sales- This by far was the best vehicle buying experience I have ever had. I was able to email the salesperson the type of vehicle I was looking for and went to the dealership to view and drive the vehicle when it was located. I came back later to sign papers and take delivery. No pressure, no hassles. Thank you for your service.
Sales- Jerry Creamcheese was the best F&I person we ever had. Malto Mario is the best.
Cave Creek, AZ
Service- Sanderson Ford always takes good care of us.
Sales- Joe Preston is always professional and provides excellent service. He is dependable and always follows up returning phone calls and email promptly.
Service- Very good.
Service- Great service.
Sales- Everyone was very friendly and helpful throughout the buying process. A very well run facility.
Service- Very Happy!
Litchfield Park, AZ
Sales- Top notch!
Service- Best place to have work done on your vehicle. Staff is friendly and knowledgeable.
Sales- This is the 3rd car I have purchased over the last 6 years from Sanderson. Each time the salesmen were great and the vehicles are made of good quality. Each time the dealership help find me the best finance options. They were straight forward with everything. This recent purchase I got what I wanted and more. Charly was awesome and the lady who followed up to ensure the car was working for me was very nice. But I did find out you have a fushia colored car and would have like to see it and maybe have even purchased it instead of the grey color. Don't think my boyfriend would have liked driving a pink car but that could have been a good thing.
Sales- I was very pleased with Les Wrenn, my salesman. He was very courteous, friendly, and very knowledgeable about the F150 series I bought. I would recommend him as a salesman to any of my friends.
Sales- Great Guy! Mario. He made me feel very comfortable through the whole process. I will refer as many people as I can to Mario. Mario went the extra 10 miles to make sure we were happy.
Everyone was kind and courteous. Dave New is a great representative. He went over and above to be helpful to me during the original service and for another problem that developed a few days later. My original salesman, Tom West, has also been kind. Sanderson Ford has been very good to me.
Sales- This Ford is our 3rd one purchased from Sanderson Ford. We have found Sanderson to be, in our opinion, the best dealership in the Phoenix area. Over the years we have purchased Fords from other dealerships and those experiences have not always been the best. We are really impressed with the new F150 with the Ecoboost engine. Both the features (SYNC) and the performance are exceptional and the gas mileage for a pick-up is outstanding.
Sales- Very satisfied. Everyone did a great job.
Sante Fe, NM
Sales- Sanderson Ford had an excellent selection of Expeditions to choose from. I drove 25 miles out of my way because of this selection. Other dealerships closer to where I live only stocked the less expensive vehicles with the XLT model or the 2 wheel drive models.
Sales- I have purchased many new cars from varied dealerships over the years. My salesperson at Sanderson Ford, Mike Miller, was great to work with and provided the best experience in buying a new vehicle I have ever had. I selected Sanderson for this purchase due to the fact they are closed on Sunday which I think is admirable in today's business climate.
Sales- It was a pleasure buying from Sanderson Ford.
Sales- It was excellent, everyone was so awesome and helpful.
Litchfield Park, AZ
Sales- It was so good that I bought another car for my son.
Sales- My salesperson was knowledgeable and very helpful. I appreciated the fact that there was no BS or gameplaying.
Service- Adrian Morales is a great service advisor.
Litchfield Park, AZ
Sales- Was the first time I bought a vehicle new or used that I was not lied to. Very, very pleased.
Service- Love my car and the service I'm getting.
Sales- Great Job! Your salesperson was awesome. Vehicle is super.
Service- As always, the total experience and care we receive at Don Sanderson Ford is wonderful. They work fast and efficiently and always clean my car before I pick it up. This is a top notch business who cares about their customers!
Sales- Once again everything went well when I decided to buy a 2011 Ranger. This is our 3rd Ranger I have purchased from Sanderson Ford. It has always been a good experience. I myself sold Fords in Ohio for 12 years. Good all the way around.
Sales- Joe Preston was recommended to us by a friend and I can see why. I would gladly refer others to him as he was wonderful to work with. Thank You!
Sales- We were pleased by Charly Reid who was never "pushy" or over-eager to make a sale. He was most knowledgeable in all aspects. He found the exact vehicle we were looking for and had it ready for delivery in good time. He was pretty much the reason we purchased a vehicle through Sanderson Ford.
Sales- Brad Bailey is awesome, friendly, knowledgeable, and thourough.